The Tragedy of Heroes
In times of crisis, everyone just gets stuff done to keep the boat afloat and ship that one, promised feature. Young startups are constantly in crisis: pivoting, shucking and jiving, all hands on deck, working all night to get the demo up. They need heroes who can do anything and everything. They don’t have time to explain or document, and everything is changing anyway — “what’s the point?”
Some people thrive in a chaotic environment. It engages their complete concentration and creativity. They are praised and rewarded for how much they can do and, often, how much effort they put into doing it. They know where things break, what they look like when they break, and how to fix them (at least in the short term). They like the environment; it fits them, it finds them, it breeds them. They are heroes
A startup entering adolescence has these heroic veterans of the early battles. As it...
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